Apollo Professional Solutionshttps://www.apollopros.com/wp-content/uploads/2022/05/ApolloLogo600.pnghttps://www.apollopros.comhttps://www.apollopros.comUSD29.63.HOURtrue
A/P + A/R Clerk Sunnyvale CA* Contract position Shift:Â 1st, 5/40 Hours:Â Â 7:30am to 4:00pm Pay Rate:Â $29.63/Hr. Benefits:Â medical, dental, 401K *full-time onsite (M-F) and is not eligible for hybrid or remote work
Description/Comment:Â Credit/Collections/Dispute Resolution Specialist Â
The credit/collections/dispute resolution specialist should have excellent customer service, negotiation, communication, and analytical skills. This role will be heavily focused on understanding why customers aren’t paying and working to resolve the issue(s) to ensure payment is received.
Duties:Â Credit/Collections/Dispute Resolution SpecialistÂ
Identifying delinquent accounts requiring external collection efforts and service suspension
Work with branch staff to suspend/reinstate accounts based on non-payment/payment
Supporting the collection efforts/calls for accounts receivable portfolio
Documenting daily collections activity
Researching and resolving account disputes and billing discrepancies
Working with branch staff to resolve billing and invoicing issues
Performing account/payment reconciliations
Responding to credit inquiries from external and internal clients
Training and designated office hours will be provided to the selected candidate to ensure a smooth onboarding experience.
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EEO Statement Apollo Professional Solutions, Inc. is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, marital status, age, national origin, ancestry, disability status, medical condition, pregnancy, genetic information, protected veteran status, gender, sexual orientation, gender identity or expression, or any other status or characteristic protected under federal, state, or local law.
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About Sunnyvale, CA
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