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Associate Technical Support Specialist

Indianapolis, IN 46201

Posted: 01/20/2023 Job Number: 68016

Job Description

Description:   Pay Rate is set at $24/hr

Responsible for answering customer service inquiries and complaints with non-functioning products and/or services or orders, pricing, invoicing, etc and creating cases for a trained individual to follow-up on.

Primarily responsible for asking basic questions on customer account information/issue and documenting in customer relationship management system.

Will maintain documentation according to established guidelines as may be required by specific job responsibilities.

May also include assisting scheduling team with requests or other departmental needs.
Apollo Professional Solutions, Inc. is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, marital status, age, national origin, ancestry, disability status, medical condition, pregnancy, genetic information, protected veteran status, gender, sexual orientation, gender identity or expression, or any other status or characteristic protected under federal, state, or local law.

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Ric D'Arcangelis

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