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Credit and Collections Coordinator

Palm Bch Gdns, FL 33408

Posted: 10/25/2022 Job Number: 67257

Job Description

Position: Credit and Collections Coordinator ( A/P + A/R Clerk_ADV)
Pay $16/hr
Location:  
Palm Beach Gardens FL*
*Hybrid Schedule - Will be required to be in the office 2-3days per week.

Description:  Credit and Collections Coordinator
  • Our client's Accounts Receivable organization has immediate opening for a Credit and Collections Coordinator.
  • The successful candidate must be reliable, flexible, and adaptable to change in a fast-paced environment.
  • The candidate must always put the customer first.
Duties:  Credit and Collections Coordinator
  • Work off of an Avaya system to take inbound calls.
  • Address collection/accounts receivable issues and assist with special projects based on departmental goals and objectives.
  • Resolve complex issues.
  • Demonstrate a positive working relationship with departments to accomplish the goals and objectives of the company.
  • Executes the client's collections process to maximize collections while managing retention.
  • Executes the collection process by prioritizing activities across client accounts.
  • Identify disputes and resolve is possible or involve the correct department to resolve disputes as quickly as possible.
  • Prepare statements and other supporting documentation as necessary to generate prompt customer payments and manage AR portfolio,
  • Communicate with internal and external customers through meetings, direct phone calls, and emails to ensure they are aware of the account status.
  • Record all activity using designated reporting tools.
  • Coordinate with internal and external stakeholders to follow up on collections.
  • Reviews and works to resolve past due AR within assigned area of responsibility including internal/external escalation as required.
  • Manage relationships with customers to ensure favorable payment and minimize the possibility of bad debts.
  • Keep customer contact information current in our systems - phone numbers, fax numbers, and email addresses.
Qualifications:  Credit and Collections Coordinator
  • Strong preference for candidates with prior Shared Services, AR, or call center environment experience.
  • Proficient with Microsoft Office suite (ie; Outlook, Word, Excel, etc.).
  • Must have excellent communication style in both written and verbal.
  • Experience collecting for high volume B2B AR portfolios,
  • Driven to perform well in fast-paced environment
  • Process-oriented Fluent in numerous computer-based collections applications.
  • Highly organized, Detail-oriented and able to work well in teams, with colleagues at all levels of the organization.
  • Able to stay focused on achieving targets, whether working independently or in partnership with colleagues.
  • Punctual.
Education/Certifications:  Credit and Collections Coordinator
  • High School Diploma required, supplemented by 3+ years of relevant experience
  • Associates and/or bachelor's degree preferred, but not required.
  • We want to hear about your own rare talents - if you possess qualifications, you feel would make you uniquely qualified for this role, tell us more in your cover letter!
Additional Job Details:  Credit and Collections Coordinator
  • Shift:  Hours are 8:30-5:30 not negotiable.
EEO Statement Apollo Professional Solutions, Inc. is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, marital status, age, national origin, ancestry, disability status, medical condition, pregnancy, genetic information, protected veteran status, gender, sexual orientation, gender identity or expression, or any other status or characteristic protected under federal, state, or local law.

Meet Your Recruiter

Robert Breisler
Eastern Regional VP

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