Aerospace, manufacturing, engineering, biotech and pharmaceutical, and more.
Apollo Professional Solutionshttps://www.apollopros.com/wp-content/uploads/2022/05/ApolloLogo600.pnghttps://www.apollopros.comhttps://www.apollopros.comUSD29.90HOURtrue
Bachelor's degree, but in lieu of a degree, the manager will consider reviewing candidates with customer service experience.
Customer service experience preferred.
Computer skills i.e. Microsoft Office (Word, PPT and Excel).
SAP knowledge would be great to consider as well.
ONSITE position
Description/Comment: Customer Service Analyst Specialist
The Customer Service Analyst Specialist is the focal point between customers and internal company functions regarding such matters as pricing, scheduling, contract requirements, shipping, and documentation. The ideal candidate will be responsible for processing and administering orders, preparing general correspondence, and coordinating customer service needs while being a contributor to a dynamic team environment, being proactive and results oriented, and possessing communication, analytical, and problem-solving skills.
Primary Responsibilities: Customer Service Analyst Specialist
Management of Repair Purchase Orders from a diverse range of Commercial and/or Military Airline customers
Focus on external and internal customer support
Action daily queue management such as inductions, quoting, turn-time mitigations, customer status reports, assist with on time delivery metrics and objectives, etc.
Participate, engage, and support customer meetings - virtually and/or in-person
Build and maintain customer trust and relations
Our team is dynamic and fast-paced. The ability to adapt to our constantly evolving environment and priorities is essential.
This role will provide numerous opportunities that will help build your aerospace and customer relations experience with both commercial and military platforms
Previous account specialists have progressed to various roles within the company, such as production control, operations team leaders, program management, supply chain, etc.
72239
EEO Statement Apollo Professional Solutions, Inc. is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, marital status, age, national origin, ancestry, disability status, medical condition, pregnancy, genetic information, protected veteran status, gender, sexual orientation, gender identity or expression, or any other status or characteristic protected under federal, state, or local law.
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About Windsor Locks, CT
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