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Field Service Tech

Jacksonville, FL 32226

Posted: 11/06/2024 Job Number: 73829 Pay Rate: Pay Rate:  $30.15/Hr.

Job Description

Field Service Tech
Jacksonville FL
Contract to Hire  
Hours:  7am - 4:30pm
Pay Rate:  $30.15/Hr.
Benefits: overtime, medical, dental, vision, 401k
Estimated OT Hours/Week:  1

  REQUIREMENTS: Field Service Tech
  • US Citizenship
  • GED or High School Diploma
  • Basic understanding of networks Desktop/Laptop hardware repair
  • Experience with Microsoft AD
  • Knowledge in Asset Management Excellent customer service skills
  • Excellent communication skills - both oral and written
  • Ability to work well with others in a team environment.
  • Adheres to standards as defined in Standard Operating Procedures
  • Proficient with a variety of MS Operating Systems: Win11, Win 10, Win 7
  • Troubleshooting skills for applications running on MS Windows based platforms (Office, browsers, printers, etc).
JOB DESCRIPTION:  Field Service Tech Provide on-site technical support for the end-user community. Support consists of software and hardware installs, hardware moves, add or changes of hardware/software and maintenance. PC refresh support consisting of imaging PCs, installing software and deploying to users. Demonstrated customer service and technical knowledge gained from prior experience to resolve issues surrounding installation, usage, and training on software and/or hardware products. Follow all company’s filed procedures and protocols. PREFERRED EDUCATION, EXPERIENCE:  Field Service Tech
  • 6+ Years experience with High School or 3+ Years experience with AA or 0+ Years experience with BS Associate's degree preferred 
  • Knowledge of ServiceNow - Requests, Incidents, and asset management
73829
EEO Statement Apollo Professional Solutions, Inc. is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, marital status, age, national origin, ancestry, disability status, medical condition, pregnancy, genetic information, protected veteran status, gender, sexual orientation, gender identity or expression, or any other status or characteristic protected under federal, state, or local law.

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