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US_Business Support Specialist I

Castleton, IN 46256

Posted: 06/13/2024 Job Number: 72457

Job Description

Position Type:     Business Support Analyst 

Location:     Indianapolis, IN 

Hourly rate: $28.00 

Contractor benefits: Medical, vision, Dental, 401k 

Job Description: 
The position is a Hybrid role and will work the following schedule - In the office on Tuesday and Wednesday and work from home the other days. (2 days in the office and 3 days at home) 
There is a possibility for conversion, but there is no set amount of time. At minimum, a contingent would have to work 1 year before even being considered. 
The training schedule is the same as the work schedule from 8:00 a.m. - 5:00 p.m. 
Business Support Specialist  
The Logistics Group is responsible for back-office functions regarding Inventory and case management. This includes resolving rejects in our operating systems and researching problems that are encountered by our field representatives. 
Develop, maintain, and or assemble information/ documentation that supports business operations and standard operating procedures for one of more business units 
Acts as the primary contact for escalated issues and requests concerning multiple, complex processes or procedures. Serves as a liaison to internal and external stakeholders as appropriate. 
Responsible for adhering to department guidelines and performing quality control program assessments by conducting audits to identify best practices, non-compliance, and errors. Make corrections or communicate errors to individuals that can make the corrections. Ensure established programs continue to best practices. Solicit feedback from others to improve current processes. 
Act as a key resource to others in the department and to internal or external customers on programs and or procedures. 
Advanced skills in the following: 
* Data Entry 
* Google Apps, Google drives 
* NFSS and SAP experience 
* Excel, Microsoft Word 
* Strong organization and planning skills 
* Efficient and effective oral and written communication skills 
Soft Skills: 
* Customer Service Focused 
* Friendly 
* Positive attitude 
* Empathetic 
* Agile learner 
Bachelors degree in business, finance, accounting, or supply chain is preferred 




Must be U.S. Person for purposes of Export Compliance. 

EEO Statement Apollo Professional Solutions, Inc. is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, marital status, age, national origin, ancestry, disability status, medical condition, pregnancy, genetic information, protected veteran status, gender, sexual orientation, gender identity or expression, or any other status or characteristic protected under federal, state, or local law. 



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About Castleton, IN

Ready to kickstart your career in Castleton, Indiana? Discover exciting job opportunities in this thriving area that boasts a blend of charm and opportunity. Castleton, located in Marion County, exudes a vibrant energy with its proximity to Indianapolis, the Indiana State Capitol, and home to the Indianapolis Colts. Enjoy the unique blend of arts and culture with visits to the Indianapolis Art Center or catch a show at the Murat Theatre. Indulge in the local cuisine and explore charming parks like Fort Harrison State Park for outdoor adventures. Join us in Castleton—where career growth meets a rich cultural experience!